We ship everywhere within Australia.

Unfortunately, we don't offer international shipping from our online shop; however, if you email us at hello@thewholefoodsrefillery.com, we can organise something for you. So far, we have shipped overseas to customers in New Zealand, Spain, France & Greece!

To estimate delivery costs, add the items to your cart & then click on "Checkout."Enter your shipping information and click "continue to shipping."

To find your free shipping threshold, enter your shipping details after the checkout and click "continue to shipping" Or you can search for your post code in the search bar on the top of the page.

Please allow 1-2 business days for us to process your order for shipping. We make every effort to fulfil orders as quickly as possible. Please allow for extra time during promotional or seasonal periods.

Shipping times depend on your location. If you live down the street from us in Sydney, you will get it faster than if you were in Darwin.
Please note that we don't dispatch on Saturday or Sunday.

If it is an emergency situation (e.g. special event, important dinner party or you or a significant other is in desperate need of one of our delicious products), then please do not hesitate to contact us using our "Chat with us" button on our website or email us at hello@thewholefoodsrefillery.com and we will do our utmost best to get our products in your hands!

If you don't include delivery instructions at checkout and are not home when your order is delivered, or you don't answer the door, our delivery driver will take your delivery to your nearest pick-up location.

Unfortunately, as most of our products are sensitive to heat, we don't like leaving packages on your doorstep in direct sunlight for long periods of time.

Please note that we cannot take any responsibility for the loss or damage of your delivery once your goods have been delivered to your address. This includes if you advise us to leave the delivery at your property unattended.

We try our best to ensure our stock levels are up to date; however, an error may occasionally occur. If something is out of stock, we will notify you. You will have the option to choose between a product swap or a refund for that product.