Nut Butters

Yes most of our nut butters are gluten free, dairy free and vegan. The only two that aren't are the 'Satay Paste' and 'Butter Chicky Paste'

Yes most of our nut butters are free from refined sugars. The only two that contain sugar are the 'Satay Paste' and 'Butter Chicky Paste'.

Yes all of our nut butters are made with spray free nuts.

Yes of course! Our nut butters are so incredibly versatile and can be used for so many things including cooking. For some inspiration on how to use our nut butters check out our recipes page here.

Once opened, we recommend using our nut butters within 6 months (easy!)

Unopened you will get a year out of it.

Our nut butters don't need to be refrigerated, but we do recommend keeping it out of direct sunlight and storing it in a cool, dry place.

We do recommend refrigerating the 'Satay Paste' and 'Butter Chicky' once open and using within three months.


All of our nut butters are dog friendly except for; Cinnamon Donut, Choc Coco, Mild Chilli or Spicy Chilli.

Our furry friends favourites are Peanut or Cashew Coconut.

Yes, we sure can. Email your request through to hello@thewholefoodsrefillery.com

Of course! Email us at hello@thewholefoodsrefillery.com with what you are after and we will look after you.

Oil separation is normal. Especially when there is no junk in the trunk (in the nut butter). Because we don’t add any unnatural stuff like additives, stabilisers and emulsifiers to our nut butters, natural oil separation will occur over time. Nothing to worry about - just give it a good stir and it'll be back to it's usual creamy self in no time.


INGREDIENTS AND ALLERGENS

Please always refer to the allergy advice and ingredients on the label before consuming anything.

Although we take extreme care to separate and pack our products carefully, we can not guarantee the food on our site may not contain allergens, traces of allergens or bi-products of the following: peanuts, nuts, tree nuts, sesame seeds, seeds, soybeans and soy products, egg, pollen and bee products, preservatives, gluten and cereals containing gluten, wheat, rye, barley oats, spelt, dairy, fish, crustacea, and other products that may behave as allergens to certain people.

Some are but not all. Where something is organic we will always let you know.

It’s simple, the cost. We want to make products that are as accessible as possible, and having all organic products would make our prices so much more expensive. Instead we focus on sourcing the highest quality products from select suppliers in Australia at crazy competitive prices.

When we can source a reasonably priced organic product for you, we always will.

No. It's as simple as that. We wouldn't feed our family palm oil so we promise to not feed it to you.

Hi-oleic peanuts are a very special variety of peanuts that are only grown in a few places around the world; we source ours from Australia mainly and when they are out of season we get them from Argentina as they are the most comparable to the Australian ones.

Not only are these bad boys naturally sweeter and more delicious than standard peanuts, they actually contain higher levels of mono-unsaturated fats (the ‘good’ kind of fat, which helps support normal cholesterol levels).

If you want to get super technical they contain around 30% more monounsaturated fats than regular peanuts, which puts them up there with other heart-healthy foods like avocados and olive oil.

We get our nuts roasted fresh each week. They are stored in air tight containers to lock in the freshness and sold to you that same week!

Yes. We don’t use any GMO ingredients in our products.

No. We are very fortunate that our beautiful country has a plethora of food available, however not all of our products are able to be sourced from here. We will always state where the ingredients are from if applicable.

All of our nut butters are made in Abbotsford, Sydney, Australia.

All of our other products are packaged at the same facility.

Shipping and packaging

We ship everywhere within Australia.

Unfortunately we don’t offer international shipping from our online shop, however if you email us at hello@thewholefoodsrefillery.com we will be able to organise something for you.

Abbotsford, Annandale, Ashbury, Ashfield, Balmain, Balmain East, Birchgrove, Breakfast Point, Broadway, Burwood, Burwood Heights,  Cabarita, Camperdown, Campsie, Canada Bay, Chippendale, Chiswick, Concord, Concord West, Croydon, Croydon Park, Denistone, Denistone East, Denistone West, Drummoyne, Dulwich Hill, East Ryde, Eastwood, Enfield, Enmore, Epping, Five Dock, Forest Lodge, Gladesville, Glebe, Glebe Point, Homebush, Homebush West, Hunters Hill, Huntleys Cove, Huntleys Point, Lane Cove, Lane Cove North, Lane Cove West, Leichhardt, Lewisham, Liberty Grove, Lilyfield, Linley Point, Longueville, Macquarie Park, Macquarie University,  Marrickville, Marsfield, Meadowbank, Melrose Park, Mortlake, Newtown, North Epping, North Ryde, North Strathfield, Petersham, Putney, Rhodes, Riverview, Rodd Point, Rozelle, Russell Lea, Ryde, Stanmore, Strathfield, Strathfield South, Summer Hill, Sydney Olympic Park, Tennyson Point, Wareemba, West Ryde and Woolwich.

Please allow 1-2 days for us to process your order for shipping. We make every effort to fulfill orders as quickly as possible.

Shipping times depend on your location. If you live down the street from us in Sydney, you will get it faster than if you were in Darwin.

Please note that we don't dispatch on Saturday or Sunday.

If it is an emergency situation (e.g. special event, important dinner party or you or a significant other is in desperate need of one of our delicious products) then please do not hesitate to contact us at hello@thewholefoodsrefillery.com.au and we will do our utmost best to get our products in your hands!


If you don’t include any delivery instructions at checkout and are not home when your order is delivered or you do not answer the door, our delivery driver will leave take your delivery to your nearest pick up location.

Unfortunately as most of our products are sensitive to heat we don't like leaving packages on your doorstep in direct sunlight for long periods of time.

Please note that we are unable to take any responsibility for the loss or damage of your delivery and once your goods have been delivered to your address. This includes if you advise us to leave the delivery at your property unattended.




We try our best to ensure our stock levels are up to date, however on occasion an error may occur. If something is out of stock we will notify you. You will have the option to choose between a refund for the item out of stock or free delivery for when the item is back in stock.

All of our packaging is recyclable where possible.

Our jars and tubs are fully recyclable, excluding the seal on the jars.

Please check with your local council to confirm what recyclables they collect, and always make sure you rinse your empty jars/ tubs before putting them in the recycling bin.

Before throwing them out, there are so many uses for jars in the home. We encourage you to reuse them over and over again. We use them to store pantry items, propagate plants, make overnight oats etc

Yes.

We make our nut butters in glass jars as they are a safe, non-toxic, strong material that is 100% recyclable. Plus it looks cute in your pantry right?

Returns and exchanges

We're unable to accept returns for our food products. If there is something wrong with the product you have purchased or it was broken in transit please contact us at hello@thewholefoodsrefillery.com and we will replace it.


OTHER

We accept Paypal and all credit/ debit cards. We even accept Amex and no we won't ever charge you an extra fee for it.

If your'e shopping at one of our farmers markets you also have the option to pay cash.


If you've made a mistake when entering your details for e.g. you forgot to add your house or apartment number, please email us at hello@thewholefoodsrefillery.com with the correct details.


Media and Press

For all media and/or press inquiries please email us at hello@thewholefoodsrefillery.com

We love to collaborate with like minded people on cool stuff like this. Email us hello@thewholefoodsrefillery.com

Yes we sure do. Email us at hello@thewholefoodsrefillery.com if you want to collaborate?

WHOLESALE and stockists

Please head over to our wholesale page here or you can email us at hello@thewholefoodsrefillery.com

It's best to email your query to hello@thewholefoodsrefillery.com to start a conversation.

Job Opportunities and Internships

We're so pleased you'd like to join our small but mighty team! We
currently don't have any vacancies but you're welcome to still apply and tell us what you'd love to do. That way once we have a suitable role we will be able to reach out straight away. Email your resume and a bit about yourself to hello@thewholefoodsrefillery.com

Unfortunately we are currently unable to offer work experience or internships. We are sometimes on the look out for superstar interns to join the team and these positions will always be advertised so keep an eye out. If you don't want to miss out email us your application to hello@thewholefoodsrefillery.com